Terms & Conditions.

These terms cover the design and build work Tiny Team Studio does for you. Where a signed proposal or statement of work says something different, that document wins and these terms fill in the rest.

Every engagement starts with a written proposal setting out the work, what you get at the end of it, and roughly when. Work begins once you accept that proposal in writing. Anything not named in it is not in scope.

One named person who can make decisions, the content and access the work depends on, and feedback gathered into a single round rather than sent piece by piece. We build the timeline on the assumption that feedback comes back within five working days; if it does not, the dates move.

A quote holds for thirty days. We work either to a fixed price for a defined scope or to a day rate, and the proposal says which. Prices exclude VAT.

Third-party costs — hosting, domains, fonts, stock, paid APIs — are yours, billed at cost and only ever with your agreement first.

We invoice half at the start and half on delivery, unless the proposal sets out stages. Invoices are due within fourteen days. If an invoice passes its date we may pause the work and charge statutory commercial interest on what is outstanding.

You can change your mind about anything; we will tell you what it costs before we act on it. Work outside the agreed scope is quoted separately and added to the engagement in writing.

Each stage includes two rounds of revisions. Further rounds are billed at our day rate. A stage counts as approved when you say so in writing, or when fourteen days pass without comment.

When the final invoice is paid, the deliverables we made for you are yours, outright.

What we keep: our own tools, components, methods and anything we made before or outside your engagement. Where those are built into a deliverable you get a permanent licence to use them as part of it. Open-source and licensed third-party material stays under its own licence.

We may show the finished work in our portfolio and talk about how we made it. If any part of it is sensitive, tell us and we will leave it out.

Both ways. Anything either of us learns about the other's business that is not already public stays between us, during the engagement and after it.

We do the work with reasonable skill and care. We are not liable for lost profit, lost data or other indirect loss, and our total liability for any engagement is capped at the fees you paid us for it. Nothing here limits liability that the law does not allow us to limit.

Once the work is live it runs in your hands and on services neither of us controls. We are not responsible for what a third-party platform does with it.

Either of us can end an engagement with fourteen days' written notice. You pay for the work done up to that point and for any third-party cost already committed. We hand over what is finished.

Dutch law applies, and the courts of Amsterdam have jurisdiction. Before either of us goes near a court, we talk.

We update this page as the studio changes. The version in force when you accepted your proposal is the one that governs that engagement, and we will send you a copy of it whenever you ask. Questions go to [email protected].